COVID-19 Update

Travel Information: COVID-19 Update

Cancellation Policy:

  • Cancellations will be managed on a case-by-case basis with input from the condo unit owner.

Our Commitment to Cleanliness:

We take standards for hygiene and cleanliness very seriously and are taking additional steps to ensure the safety of our guests. For example:

  • Hand Hygiene: More frequent handwashing to help combat the spread of viruses.
  • Use of Disinfecting Products: We apply very high standards to clean rooms after guests depart and before the next guest arrives, with particular attention paid to high-touch items and areas.
  • Public/Shared Spaces: Increased frequency of cleaning and disinfecting in public spaces, eg, tables, chairs, beach loungers, elevators and elevator buttons, door handles, public bathrooms and even room keys.
  • Front Office and Facilities: We have increased the frequency of cleaning in our office focusing on high-touch areas like entrances, counters, and laundry facilities.

Ongoing Media Monitoring:

We are keeping abreast of the latest information to ensure we take every precaution recommended by local and national experts.